Order
Each product page contains a size chart to help you find the right size.
The processing time for your order is usually 3-5 working days. We ship all orders plastic-free with DHL GoGreen. The delivery time within Germany is usually 1-2 working days.
Once your order has been shipped, you will receive a tracking number via email. This allows you to check the status of the delivery online at any time.
product care
To enjoy your order for as long as possible, we recommend washing Coasterfashion textiles as follows:
Machine wash at maximum 30°. Turn inside out before washing.
Avoid using fabric softener. This will damage the print and cause it to fade.
return
We are very sad to hear that you are not satisfied with our product. You can return your package within 14 days of receipt of the goods. The items must not be worn or washed - it is ok to try them on.
Please use this form for the return.
Once your package arrives, it may take up to 7 days for us to process it. The refund will be returned to the payment method you used to place your order.
If you have waited more than 14 days and have not received an email from us, please contact us using the contact form.
If you fall outside the right of return, we cannot accept your return. Please get in touch with us and tell us what's wrong so we can find a solution.
We are really sorry to hear that there is something wrong with your item. Please contact us in the contact section and provide us with the following information:
Your name, order number, product, a picture and description of the error.